What do you think is a reasonable time period to get your deposit back? One day? One week? A month? The reality may come as a surprise.
A few days ago my family and I returned home from a three week vacation which covered seven states. We stayed in no less than three vacation rentals and one guest ranch. I’ll post about the ranch separately (it was great!) To this date I have yet to receive my deposit back from two of the three vacation rentals.
The first rental we left 10 days ago. I emailed yesterday about the deposit and the owner said that they have been busy with their new renters and have yet to “get around” to sending my deposit back. They were nice people and the accommodation was good so I will give them a few more days but when we cross the 14 day barrier I’m gonna put some pressure on.
The second rental was an absolute disaster. I did my research and found what appeared to be a great house near Glacier National Park in Montana. The owner seemed a bit like a fish out of water but nice enough. Too simple I thought but the site was good and the reviews were great. So we sent the deposit and were all set.
As we were leaving, and I mean the front tires of my truck hadn’t even hit the street, I got a call from this owner telling me that the spouse had extended the stay of the current renters and we couldn’t stay in the house we had already reserved.
Not wanting to be a jerk I acquiesed as the owner offered different accommodations which were “just as nice and cheaper.” Well… the “just as nice and cheaper” turned out to be a disaster. I woke in the morning to a stranger standing in the kitchen in a pair of boxer shorts and a wife beater holding a cup of coffee… “morning.”
We left less than 90 minutes later. I thought I was being nice as I told the owner that we would pay for the one night but were not going to stay the full three nights. I was assured I’d get my deposit back but have not as of yet.
The last place, in Cody, Wy, was perfect. Great people, beautiful home, wonderful vistas and NO TV!!!! PERFECT! More on this later too!
So, in the end, I’m still out about $1,000 in deposits and am waiting with baited breath. Vacation rental deposit returns usually are as simple as 1 – 2 – 3 but for some reason we’re still at 1.
Make Some Trails.